Terms of Service

The Service is operated by TechParrot Innovations, a Salesforce ISV partner based in Chennai, Tamil Nadu, India. References to "we", "us", or "our" in these Terms mean TechParrot Innovations.

Contact: contact@fieldrat.app

FieldRat is a Salesforce productivity tool that helps Salesforce administrators identify low-usage fields, scan metadata dependencies, and produce evidence for field cleanup decisions. The App is installed by a Salesforce administrator into their own Salesforce org from the Salesforce AppExchange.

The Service consists of:

• The App — a Salesforce managed package providing the Field Dictionary, Field Usage Analysis, Quick Scan, Deep Scan, Run Comparison, scheduler, and admin setup features.
• The Cloud Engine — a backend service we operate that powers Deep Scan dependency analysis across 23 metadata types and that authenticates and rate-limits incoming requests.
• The website at https://fieldrat.app — marketing, documentation, and support information.

The v1.0 release of FieldRat is offered free of charge. The submitted AppExchange package includes all packaged functionality without a paid FieldRat plan or separate third-party subscription.

We reserve the right, with reasonable advance notice, to:

• Introduce paid products, commercial support, or additional future features.
• Modify or discontinue free features in future versions where permitted by applicable AppExchange policies and with reasonable notice.
• Apply reasonable operational safeguards to protect service availability and security.

Any future commercial offering will be communicated separately and will not change the free status of the submitted package without appropriate notice and AppExchange updates.

FieldRat may apply reasonable operational safeguards to protect service availability, prevent abuse, and maintain security. These safeguards are not a paid-tier gate in the submitted free AppExchange package.

Attempts to bypass security controls, tamper with metadata records, manipulate signed tokens, or abuse the Cloud Engine may result in suspension of the affected Salesforce Org ID from accessing the Cloud Engine.

You agree to:

• Install the App only in Salesforce orgs you are authorised to administer.
• Use the App for its intended purpose: analysis and evidence-gathering for field cleanup in your own Salesforce environment.
• Comply with Salesforce's own terms of service and acceptable-use policies for any org in which you install the App.
• Keep your Salesforce administrator credentials secure. We do not collect or process those credentials.
• Not attempt to reverse-engineer, decompile, or disassemble the App except to the extent expressly permitted by applicable law.
• Not use the Service to perform security testing, penetration testing, or vulnerability scanning against FieldRat infrastructure without prior written consent.
• Not use the Service in any way that violates applicable law in your jurisdiction or in India, the United States, or the European Union.

How we handle personal data is described in detail in our Privacy Policy. Key commitments:

• No business record values leave your Salesforce org during Quick Scan or Field Analysis.
• Deep Scan processes a metadata ZIP that you manually upload. Metadata files describe schema and configuration; they do not contain business record values. Uploaded ZIPs are deleted from our servers immediately when the scan finishes (success or failure); any orphaned upload is purged by an automatic sweeper within 1 hour.
• We collect limited authentication and usage telemetry (your Salesforce Org ID, signed timestamps, aggregate scan counts) as described in the Privacy Policy.

How we secure the Service is described in our Security & Data Compliance page.

7.1 FieldRat's IP

The FieldRat name, logo, website, App source code, documentation, Cloud Engine, and all related materials are owned by TechParrot Innovations. They are protected by copyright, trade-mark, and other intellectual-property laws. All rights are reserved.

Installing the App grants you a limited, non-exclusive, non-transferable, revocable licence to use the App in your own Salesforce org(s) for the duration of your installation, subject to these Terms. No other rights are granted by implication or otherwise.

You may not:

• Copy, modify, or create derivative works of the App, the Cloud Engine, the website, or any documentation, except as expressly permitted in these Terms or by applicable law.
• Resell, sublicense, or redistribute the App or any part of it.
• Remove or alter any copyright, trademark, or other proprietary notices.
• Use the FieldRat name or logo to imply endorsement of another product or service without prior written consent.

7.2 Your data

You retain all rights to the data in your Salesforce org. We do not claim any ownership over your Salesforce data, your metadata, the contents of metadata ZIPs you upload, or any output files we produce for you.

You grant us a limited, non-exclusive licence to process the limited data described in the Privacy Policy solely for the purpose of providing the Service to you.

7.3 Third-party components

The App and website incorporate third-party open-source components, including but not limited to SheetJS (`xlsx`), React, TanStack Router, and various Radix UI primitives. Each component is licensed under its own terms. Third-party notices are available in the App's source repository or on request via contact@fieldrat.app.

7.4 IP infringement reports

If you believe any content on the FieldRat website or in the App infringes your intellectual-property rights, send a written notice to contact@fieldrat.app with:

• Identification of the work you claim has been infringed.
• Identification of the material on FieldRat that you claim is infringing, including the URL or location.
• Your contact information (name, email, postal address).
• A statement that you have a good-faith belief that the use is not authorised by the rights-holder.
• A statement, made under penalty of perjury where applicable, that the information in your notice is accurate and that you are the rights-holder or authorised to act on the rights-holder's behalf.
• Your physical or electronic signature.

We respond to credible IP infringement notices within a reasonable time and may remove or disable access to allegedly infringing material while investigating.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by applicable law, we disclaim all warranties, including (without limitation):

• Warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Service will be uninterrupted, secure, error-free, or free of harmful components.
• Warranties about the accuracy, reliability, or completeness of any results, recommendations, or reports the App produces.

You are responsible for verifying any decision to retire, delete, or modify a Salesforce field based on FieldRat's output. FieldRat is a decision-support tool, not an automated cleanup tool. We strongly recommend testing in a Salesforce sandbox before applying any cleanup action in production.

To the maximum extent permitted by applicable law:

• Because v1.0 of the Service is free, the maximum amount we could be required to pay you in damages arising out of or relating to the Service is US $100 in total. You do not pay us anything to use v1.0 — this $100 figure is a ceiling on what we could owe you, not a fee you owe. If we introduce paid products in the future, this cap will adjust to be the greater of (a) US $100 or (b) the fees you paid us in the 12 months preceding the event giving rise to the claim.
• We shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, business interruption, or loss of goodwill, even if we have been advised of the possibility of such damages.
• We are not liable for damage caused by your decisions made on the basis of FieldRat's output, including but not limited to consequences of deleting, retiring, or modifying Salesforce fields.

The limitations in this section apply to the maximum extent permitted by law. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted.

You agree to defend, indemnify, and hold harmless TechParrot Innovations and FieldRat from any claim, damage, loss, liability, cost, or expense (including reasonable legal fees) arising out of or relating to:

• Your breach of these Terms.
• Your use of the Service in violation of applicable law or third-party rights.
• Decisions you make in your own Salesforce org based on FieldRat's output.

We may suspend or terminate your access to the Cloud Engine (without affecting the App installation in your org) if:

• You breach these Terms.
• We reasonably believe your usage is harmful to other tenants, our infrastructure, or third parties.
• We are required to do so by applicable law or regulation.

We will give reasonable notice where practical, except where immediate suspension is necessary to prevent harm.

You may stop using the Service at any time by uninstalling the App from your Salesforce org. Uninstallation does not by itself delete server-side tenant-registry entries; to also delete those, follow the instructions in Section 8 of the Privacy Policy.

The following sections survive termination: Section 6 (Data and Privacy), Section 7 (Intellectual Property), Sections 8–10 (Disclaimers, Limitation of Liability, Indemnification), Section 12 (Governing Law), and Section 13 (General).

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India, except that we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

If you are a consumer resident in the EU/EEA or the UK and applicable consumer-protection law gives you the right to bring proceedings in your local courts, this Section 12 does not override that right.

• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• No assignment by you. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to a successor in connection with a sale or transfer of FieldRat.
• Entire agreement. These Terms, together with the Privacy Policy and the Security & Data Compliance page, constitute the entire agreement between you and us regarding the Service.
• Changes. We may update these Terms from time to time. Material changes will be announced by updating the Last updated date at the top of this page and, where the change is substantial, by providing at least 30 days' advance notice. Continued use of the Service after a change indicates your acceptance of the updated Terms. Prior versions are archived in our public git repository.

Questions about these Terms: contact@fieldrat.app